Refund policy

Return & Refund Policy – ShadowCast

At ShadowCast, we want you to be completely satisfied with your purchase.

Returns

We accept returns within 30 days of receiving your order. To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging

To initiate a return, please contact us at:
help.serviceclienthere@gmail.com

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method
• Please allow 5–10 business days for the refund to appear

Non-Refundable Items

• Items that show signs of use
• Items not in original condition